Damaged ProductUpdated 3 years ago
We offer free replacements for damaged items.
Damaged items include:
- markings/spots on your photo that weren't on your uploaded photo
- damaged or defective gem
Damaged items do not include:
- Blurry images caused from a low resolution photo uploaded
- Items with no visible markings/spots
If an item is damaged you must send in a picture/video before we offer a replacement or refund