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<p>If you require additional brochures or pouches for your order, especially if they are intended as gifts, please contact customer support. We will be happy to send them to you promptly. We also take your feedback into account for improving our service for gift orders in the future.</p>

If you require additional brochures or pouches for your order, especially if they are intended as gifts, please contact customer support. We will be happy to send them to you promptly. We also take your feedback into account for improving our service

How can I get additional brochures or pouches for my order?

Can I change my order or cancel it?

Can I change the ship-to address?

Modify or Cancel Order

How Long Does Shipping Take?

Where Are Orders Shipped From?

International Shipping & Customs

My Package Is Lost In The Mail

Shipping Information

What Is Your Returns and Exchanges Policy?

Returns & Exchanges

Photo Requirements

Damaged Product

Custom Items Information

How can I track my order?

How can I correct an order if I've purchased the wrong quantity?

Is the jewelry from your shop waterproof?

Has the size of the gem in the bracelets changed recently?

What is the composition of your silver jewelry?

What should I do if my photo did not upload with my order?

How do I adjust the length of my slider bracelet?

How do I view the image inside my bracelet or necklace?

What should I do if my necklace or bracelet has a defect?

How do I place an order as a gift for someone else?

How can I get additional brochures or pouches for my order?Updated 10 months ago